/* Scoped to the existing customer-team document and its cross-links. */
/* Prominent entry to the existing team development document. */
.team-entry{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:22px;padding:30px;border:1px solid var(--brand-deep);border-top:4px solid var(--brand-orange);border-radius:12px;background:var(--brand-deep);margin:26px 0;box-shadow:0 8px 24px rgb(22 48 79 / 0.086);--nav-arrow-color:var(--brand-orange);--nav-arrow-hover:var(--its-accent-light)}
.team-entry>div{flex:1 1 460px;min-width:0}
.team-entry .eyebrow{color:var(--its-accent-light)}
.team-entry h2{font-size:clamp(21px,2.1vw,29px);line-height:1.45;color:var(--its-surface);margin:10px 0 12px;max-width:820px;overflow-wrap:break-word}
.team-entry p{margin:0;color:var(--its-on-dark);line-height:1.8;font-size:14px;max-width:780px}
.team-entry>a.team-entry-button{flex:0 1 auto;max-width:100%;min-height:48px;display:inline-flex;align-items:center;justify-content:center;gap:14px;padding:14px 18px;background:var(--brand-orange);border:1px solid var(--brand-orange);border-radius:7px;color:var(--brand-deep);font-size:14px;font-weight:700;line-height:1.6;white-space:normal;text-align:left;text-decoration:none;--nav-arrow-color:var(--brand-deep);--nav-arrow-hover:var(--brand-deep)}
.team-entry>a.team-entry-button:hover{background:var(--its-accent-light);border-color:var(--its-accent-light)}
.team-entry>a.team-entry-button:focus-visible{outline:3px solid var(--its-surface);outline-offset:4px}
.sidebar #nav>a[data-nav="trai-nghiem-khach-hang"]{align-items:flex-start;border-left:3px solid var(--brand-orange);padding-left:9px;background:rgb(255 255 255 / 0.043)}
.sidebar #nav>a[data-nav="trai-nghiem-khach-hang"] .os-nav-no{flex-shrink:0;padding-top:3px}
.sidebar #nav>a[data-nav="trai-nghiem-khach-hang"]>span:last-child{min-width:0;white-space:normal;overflow-wrap:break-word}
.sidebar #nav>a[data-nav="trai-nghiem-khach-hang"].active{background:rgb(255 255 255 / 0.09)}
.os-domain.its-entry[href="#trai-nghiem-khach-hang"]{border-top:4px solid var(--brand-orange)}
.os-domain.its-entry[href="#trai-nghiem-khach-hang"] strong{font-size:18px;line-height:1.55;font-weight:600}
.cx-tabs a.cx-team-tab{background:var(--its-accent-soft);border-color:var(--its-accent-ink);color:var(--its-accent-ink);font-weight:700}
.cx-tabs a.cx-team-tab:hover,.cx-tabs a.cx-team-tab:focus-visible{background:var(--its-risk-high-soft)}
.cx-hero-copy>.eyebrow{max-width:100%;line-height:1.7;text-transform:uppercase}
.cx-hero .cx-actions>.button{--nav-arrow-color:var(--brand-deep);--nav-arrow-hover:var(--brand-deep)}
.cx-hero .cx-actions>.button:focus-visible{outline:3px solid var(--its-surface);outline-offset:4px}
@media(max-width:800px){.team-entry{padding:24px}.team-entry>div{flex-basis:100%}.team-entry>a.team-entry-button{margin-top:0}.cx-system-path strong{overflow-wrap:break-word}}
@media(max-width:600px){.team-entry>a.team-entry-button{width:100%;justify-content:space-between}.os-domain.its-entry[href="#trai-nghiem-khach-hang"] strong{font-size:16px}}
@media print{.team-entry{background:var(--its-surface);border-color:var(--its-muted);box-shadow:none}.team-entry h2,.team-entry .eyebrow,.team-entry p{color:var(--its-ink)}.team-entry>a.team-entry-button{background:var(--its-surface);color:var(--its-ink);border-color:var(--its-muted)}}
.team-development{max-width:100%;min-width:0;color:var(--ink)}.team-hero{background:var(--its-surface);border:1px solid var(--line);border-top:4px solid var(--brand-orange);border-radius:14px;padding:36px;margin-bottom:26px}.team-hero h1{color:var(--brand-blue);font-size:clamp(25px,3vw,40px);line-height:1.3;max-width:950px;margin:14px 0 22px;letter-spacing:-.025em}.team-status{background:var(--its-warning-soft);border:1px solid var(--its-warning-line);color:var(--its-warning);padding:12px 16px;border-radius:8px;font-size:14px;line-height:1.7}.team-approval{font-size:14px;color:var(--muted);line-height:1.7}.team-mission{border-left:3px solid var(--brand-blue);padding-left:20px;margin:26px 0}.team-mission>span{font-size:11px;letter-spacing:.12em;font-weight:700;color:var(--muted)}.team-mission p{font-size:clamp(21px,2.3vw,28px);font-weight:650;color:var(--brand-blue);margin:8px 0}.team-objective{line-height:1.85;max-width:920px}.team-objective strong{font-size:13px;color:var(--muted)}
.team-values{list-style:none;display:flex;flex-wrap:wrap;gap:8px;padding:0;margin:24px 0}.team-values li{display:flex;align-items:center;gap:10px;background:var(--its-background);border:1px solid var(--its-line);padding:10px 13px;border-radius:6px;font-size:12px;color:var(--brand-blue)}.team-values li>span{color:var(--brand-orange-ink)}.team-readiness{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:24px 0;border-top:1px solid var(--line);padding-top:20px}.team-readiness dt{color:var(--muted);font-size:12px;line-height:1.6}.team-readiness dd{margin:5px 0 0;font-weight:600;font-size:14px;color:var(--brand-blue)}.team-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:24px}.team-actions .button{min-height:46px;display:inline-flex;gap:10px;align-items:center;justify-content:center;white-space:normal;text-align:center}
.team-layout{display:grid;grid-template-columns:245px minmax(0,1fr);gap:26px;align-items:start}.team-toc{position:sticky;top:86px;max-height:calc(100vh - 110px);overflow:auto;padding:18px;background:var(--its-surface);border:1px solid var(--line);border-radius:12px}.team-toc>strong{display:block;font-size:10px;letter-spacing:.06em;color:var(--muted);padding-bottom:14px}.team-toc button{display:flex;gap:10px;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);border-radius:0;background:none;color:var(--brand-blue);font:inherit;font-size:12px;line-height:1.65;padding:13px 0;min-height:44px;cursor:pointer}.team-toc button:last-child{border-bottom:0}.team-toc button>span{font-weight:700;color:var(--brand-orange-ink)}.team-toc button:hover{color:var(--brand-orange-ink);text-decoration:underline}.team-content{min-width:0;max-width:100%;overflow-wrap:anywhere}.team-scope{padding:22px 26px;background:var(--its-background);border:1px solid var(--its-line);border-radius:12px;font-size:14px;line-height:1.85}.team-scope>strong{color:var(--brand-blue)}.team-scope p:last-child{margin-bottom:0}.team-section{padding:28px;background:var(--its-surface);border:1px solid var(--line);border-radius:12px;margin:20px 0;scroll-margin-top:90px}.team-section-heading{display:flex;gap:14px;align-items:flex-start;margin-bottom:22px}.team-section-heading>span{font-size:15px;color:var(--brand-orange-ink);font-weight:700;border:1px solid var(--its-warning-line);border-radius:6px;background:var(--its-accent-soft);padding:6px 10px}.team-section h2{margin:2px 0 0;font-size:23px;line-height:1.45;color:var(--brand-blue)}.team-section h3{font-size:18px;line-height:1.55;margin:26px 0 12px;color:var(--brand-blue)}.team-section p,.team-section li,.team-reference p,.team-reference li{font-size:15px;line-height:1.85}.team-content .table-scroll{max-width:100%;min-width:0;overflow-x:auto;overscroll-behavior-x:contain;border:1px solid var(--line);border-radius:8px;margin:10px 0 24px;scrollbar-width:thin}.team-content table{width:100%;min-width:640px;border-collapse:collapse;table-layout:auto;margin:0}.team-content th,.team-content td{vertical-align:top;white-space:normal;overflow-wrap:anywhere;min-width:145px;padding:14px 16px;font-size:14px;line-height:1.8;border-bottom:1px solid var(--line)}.team-content th{background:var(--its-surface-soft);color:var(--brand-blue);font-weight:700}.team-content tr:last-child td{border-bottom:0}.team-content blockquote{margin:20px 0;padding:16px 20px;line-height:1.85}.team-table-help{font-size:11px!important;line-height:1.6!important;color:var(--muted);margin:14px 0 6px}.team-reference{background:var(--its-surface);border:1px solid var(--line);border-radius:12px;margin:24px 0;scroll-margin-top:90px}.team-reference>summary{display:flex;align-items:center;justify-content:space-between;gap:16px;cursor:pointer;min-height:64px;padding:22px;color:var(--brand-blue);list-style:none}.team-reference>summary::-webkit-details-marker{display:none}.team-reference small{display:block;font-size:12px;color:var(--muted);margin-top:5px;line-height:1.6}.team-reference>div{border-top:1px solid var(--line);padding:24px;min-width:0}.team-expand,.team-collapse{font-size:12px;white-space:nowrap;font-weight:600}.team-collapse,.team-reference[open] .team-expand{display:none}.team-reference[open] .team-collapse{display:inline}.team-origin{font-size:13px;line-height:1.8;padding:8px 0 24px;color:var(--muted)}.team-origin strong,.team-origin a{color:var(--brand-blue)}
@media(max-width:1100px){.team-layout{grid-template-columns:1fr}.team-toc{position:static;max-height:none;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 24px}.team-toc>strong{grid-column:1/-1}.team-readiness{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:600px){.team-entry{display:block;padding:20px}.team-entry>a{margin-top:16px}.team-entry h2{font-size:20px}.team-hero{padding:20px}.team-status{font-size:12px}.team-values li{font-size:11px;padding:9px}.team-actions{display:grid;grid-template-columns:1fr}.team-actions .button{width:100%;font-size:13px}.team-toc{display:block;padding:18px}.team-toc button{font-size:13px}.team-section{padding:18px}.team-section-heading{gap:10px}.team-section h2{font-size:21px}.team-section-heading>span{font-size:12px;padding:5px 7px}.team-scope{padding:18px}.team-section p,.team-section li,.team-reference p,.team-reference li{font-size:14px}.team-reference>summary{display:block;padding:18px}.team-expand,.team-collapse{margin-top:10px}.team-expand{display:block}.team-reference[open] .team-collapse{display:block}.team-reference>div{padding:18px}.team-readiness{gap:16px 12px}.team-content th,.team-content td{padding:12px;min-width:150px}.team-content blockquote{padding:14px;margin:16px 0}.team-approval{font-size:12px}}